We are launching our brand new My Housing portal! The portal allows families to recertify online. Each family can view their reported info, indicate if anything has changed, and provide docs to verify what they have reported.
Before the portal was available, residents were required to come in for a scheduled interview with HCV staff. At this interview, the family filled out paperwork and handed in documents that verified what they had reported.
About 150 families from our HCV program were chosen for the pilot and can use the portal right now. All of the 150 families are due to recertify in the month of November.
Watch the video for more info!